Frequently Asked Questions

Everything you need to know about shopping with Triveni World

What payment methods do you accept?

We accept a wide range of payment options including major credit/debit cards (Visa, MasterCard, American Express), UPI, Net Banking, and popular mobile wallets. Cash on Delivery is also available for select pin codes.

How long does shipping take?

Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days. You will receive a tracking link via SMS and email once your order is dispatched.

What is your return and exchange policy?

We offer a 7-day return and replacement policy for products that are damaged, defective, or significantly different from what was ordered. Please ensure the item is unused and in its original packaging.

Are the products on Triveni World authentic?

Yes, we guarantee that all products sold on Triveni World are 100% authentic and sourced directly from authorized distributors or manufacturers.

Can I cancel my order?

You can cancel your order before it has been shipped by visiting the 'My Orders' section or contacting our support team. Once the order is in transit, cancellation is no longer possible.

How do I track my order status?

You can track your order in real-time by clicking the 'Track Order' link in your confirmation email or by logging into your account on our website and visiting the order history page.